IMPORTANT NOTICE OnTrack Staffing is an Essential Business providing staffing to many of the 16 Critical Manufacturing Sectors. I am beyond frustrated and distaste the service from OnTrac. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to … Liars. They are horrible . OnTrac provides an affordable logistics network that speeds up ground delivery so companies can delight shoppers with... more OnTrac provides an affordable logistics network that speeds up ground delivery so companies can delight shoppers with world-class service and save money on shipping. Uncover why OnTrac is the best company for you. But "real name" implies that Express Messenger Systems is the same company as OnTrac and that they are intentionally misleading. Currently, my husband and I are living in a secured building which requires most of our packages to be delivered to the management office 30 seconds from us. 249 OnTrac reviews. On his precious day off, I will not ask him to drive to a police station, so I guess "Too bad" is what you have to say.I sent you an inquiry on May 06 asking for an explanation and you gave me an automated response stating "Providing you the very best service is a priority to OnTrac. OnTrac Drop Boxes # Drop Box: Address: Cross Street: Drop Off Time: Notes: Distance Learn more. OnTrac is the worst delivery company as it treats your packages like crap.EDIT 8/27/20: Below is my note sent via private message to Jacob H. in response to his comment on my review: "Address the issue". On Trac damaged my package. Reviews (405) 702-7760. Based on the hundreds of negative reviews, the proof is in the pudding. I think not. And that is Bogdan. Our neighbor had not moved in at the time and they do not have my package.And you now expect me to go to the police to file a report so that I will get refunded for my missing order.Unfortunately, I have broken my hand in the meantime and am in a splint after the surgery. They should be ashamed of themselves for consistently scamming their customers. Sat: 9 a.m. to 6 p.m. Est. We also supply leading brands like Karcher, Kuhn, Howard, Hustler, Duncan Ag, Grizzly and Croplands. Updated September, 2020 We bring together insight and ingenuity to deliver inventive thinking, with every opportunity small and large, to create experiences that matter. They said they had to put a ticket in for that action and they would contact me later letting me know if I could come pick it up or not. That's the entrance of my neighbors backyard. I had a package leave Boise at 11:17 this morning and was delivered to my house in Spokane two hours later. I gave 1 star because they at least picked up the phone when I called every time. Once, they dropped of the package to OnTrac on Wednesday 6/17/2020; it was on my doorstep the next morning. Get it together, Ontrac. The facility is located at 551 Courier Street, Henderson, Nevada 89011. 37 Benefits. My response to your comment will be added to my updated review for visibility. No package was found on my porch. Second delivery had the wrong address. I emailed them to ask for photo proof that it was indeed delivered to MY door and not accidentally someone else's and the response I got was mind blowing. Your priority isn't customer service. Seriously, did the driver or someone in distribution look at my package? Avoid! If you have been laid off due to the COVID 19 outbreak, please contact the closest OnTrack Staffing office so we can help you find work. Thanks. WHY WOULD YOU LEAVE MY EXPENSIVE PACKAGE IN THE STREET IN THE DARK???? Today they left a package from Anthropologie on our driveway instead of on our porch where every other delivery service leaves packages. OnTrac offer the following shipping services to ship internationally from United States to more than 220 countries worldwide. 86 ontrac jobs available. How is this legal? On-Time for Less. Next day… no pickup. The ONtrac App is holistic one-stop solution for Sports & Entertainment fans attending a game or event. Print out your shipping labels and attach to your package and then dropoff your package at a designated dropoff location. 2067 reviews of OnTrac "Ordered an Item on Amazon with prime, so it comes with free 2 day shipping service. So thank you for the "performative" comment. The owner was so sweet and…". Learn about OnTrac culture, salaries, benefits, work-life balance, management, job security, and more. more OnTrac provides an affordable logistics network that speeds up ground delivery so companies can delight shoppers with world-class service and save money on shipping. Large tote with bright yellow lid. 39 Inter­views. I ordered dozens of packages over the past month, and OnTrac was responsible for two of them. I am told I will be called back with an update. This delivery company is the worst of the worst. Its just their operations can't back it up. A free inside look at company reviews and salaries posted anonymously by employees. Yet, you responded to the Nordstrom's claim stating "Delivered" and closed the case as if I were the one lying. They deserve negative stars.My husband just got home as they were "delivering" a package to us. Rep guaranteed they were coming. Liars. They let me know that it is now with Ontrac and they weren't sure why they didn't see any update with tracking information. Deserves a minus star review. Note: creality3d.shop's warehouse/location is in Commerce, California. Part Time Package Handlers start at $11.00 an hour. Get the inside scoop on jobs, salaries, top office locations, and CEO insights. 8 Ontrac jobs available in Seattle, WA on Indeed.com. OnTrac Ground. Delivery Problem #1- I was sent a confirmation that my package was delivered on my doorstep. OnTrac. On a package clearly labelled "Lithium ION Battery DO NOT LOAD OR TRANSPORT IF DAMAGED" and "This Package must be handled with care" (in addition to multiple other warnings), whomever transported seems to have done the complete opposite. It's been awhile since they've done a delivery to my house, but I'm happy to inform you all that OnTrac continues to unimpress with their lackluster delivery of now damaged packaging... Is OnTrac the worst available shipping company on the West Coast? 182 other reviews that are not currently recommended, in Movers, Appraisal Services, Estate Liquidation, Find more Couriers & Delivery Services near OnTrac. I was subsequently advise my "ticket" will be escalated. Luckily the company owned up to it and we have only had to pay once. With over 110 years in business and 15,000 families moved each year, Stevens has…, Excellent service, very professional, on time, From Business: American Freight Inc. is your complete trucking and freight brokerage service. Part Time Warehouse - Reno Job Description. And they have left packages by the road where they are prone to being stolen rather than delivering to the porch or front door. I spotted it on the conf and called them 3 days in a row a d even had the shipper email them. OnTrac may be hiring new employees to fill the facility. The next day I get an email saying that OnTrac does not have my package and to call the vendor. Tip: On your shipping templates, you can use Shipping Region Automation to set up delivery regions for 1-day delivery and 2-day delivery based on the Delivery Speeds of your preferred shipping services and one or more of your warehouse locations at a ZIP3 level. COVID update: OnTrac has updated their hours and services. We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, ABF, Pilot, or XPO. Sat: 9 a.m. to 6 p.m. Est. Didn't find what you were looking for? The Arizona-based OnTrac overnight package delivery company held a dedication ceremony for the opening of its largest warehouse, in Fontana, out of a … New ontrac careers are added daily on SimplyHired.com. 6 OnTrac jobs in Chandler, AZ. The low-stress way to find your next ontrac job opportunity is on SimplyHired. OnTrac Ground. I purchased a  lawn mower from Home Depot only available for shipping, not cheap but a great value. Why??? Get local facility information and the warehouse address. RaceTrac is the premier gas station in the South. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to Seattle. You can also reach Customer Care through our Contact Us form. I found it at 7:30 am when I woke up. First of all, he should not be taking his little kid around to make deliveries with him and if he absolutely had to during these times, don't let him throw the customer's packages like that. To create a shipment with OnTrac Ground, you must enter your shipment details (such as address and item details) and purchase a shipping label. Today they left a package from Anthropologie on our driveway instead of on our porch where every other delivery service leaves packages.I frankly do not understand how this sub-par company remains in business. But upper management only cares how cheap OnTrac is." OnTrac only cares about their cheapest delivery method to make the most money. I call back 2 hours later and was told I can't pick up my package due to the agreement between Best Buy and OnTrac. There was a clearly marked reflective sign that says leave packages in the bin to the left. Apply to Package Handler, Manager in Training, Operations Assistant and more! OnTrac doesn't care. I ordered dozens of packages over the past month, and OnTrac was responsible for two of them. View all locations ... OnTrac Courier services, View the following Arlington Warehouse listings available for lease or rent.. LoopNet is the leading commercial real estate listing service with over 5.1 billion sq ft of space for lease. More than once tracking said package was delivered when in fact it wasn't. After seeing so many negative reviews here I was worried about my 3070 getting lost or damaged in transit. Apparently, because if the packages I receive from them aren't busted open, battered and bruised, they send my packages to the wrong FRICKING ADDRESS. Sam Tomato 01:23, 2 September 2018 (UTC) OnTrac only cares about their cheapest delivery method to make the most money. This is absolutely inappropriate. "We are experiencing high call volumes due to the national emergency. ONTRAC CUSTOMER SERVICE. But not you. Hours: Mon – Fri: 7:30 a.m. – midnight Est. I'd prefer zero further communication and pretend assistance from your horrible company and pray I never stumble across another company online that uses OnTrac for deliveries. Ontrac.com (In front of Ontrac facility) Pickup Time: 7:00 PM Mon - Fri Only: Fresno/1250 N Wishon #0867 1250 N Wishon c/s Fern Fresno, CA 93728 (South East corner of Fern and Wishon in front of Tower Office Supplies. ) Is OnTrac the worst available shipping company on the West Coast? Currently at the Las Vegas facility there are 63 employees, while dispatching 61 service providers. This site uses two types of cookies: 1. Apparently, because if the packages I receive from them aren't busted open, battered and bruised, they send my packages to the wrong FRICKING ADDRESS. That company basically threw away 2 copies of the product I have been trying to buy.Thanks for nothing, the lot of you. I purchased a  lawn mower from Home Depot only available for shipping, not cheap but a great value. By choosing OnTrac, you could be saving up to 40% off your shipping bill—and even better, your shipments will arrive faster. Engaged Employer. They have NOT delivered 2 of our food box subscriptions and delivered 2 other ones late. Please help others by helping us do better. Advantage Delivery & Logistics - 4:00 PM EST (Service only available to some areas) gpd is committed to providing quick, accurate service for all orders and will make every effort to process every order, even if submitted after the cutoff times listed above. I've had Sephora packages and others via OnTrac, it will update, just a tad slower..it's a local company that works out of your state and the few states surrounding yours (if the warehouse is out of state to you, but close) and cheaper for the company you ordered from. I spend 3 hours finally getting a supervisor from Best Buy to give permission on a conference call with OnTrac. TK. ... eCommerce Partners Agency Partners Courier Partners Warehouse Partners Partner Directory Become a Partner Become an Affiliate As a Yelp advertiser, you are probably required to respond to negative reviews. Matt Peterson has always responded quickly and effectively to our shipping needs. The third time I called them I said I just wanted to drive to the facility and pick it up myself. Lifetime warrantee on all parts and it was still cheaper than the…, Our Firm has been using B4Logistics to handle our freight. Delivery 1 was returned to terminal due to my parcel lockers being locked. A Customer Care team member is going to review your request, and will send you an email as soon as we have an update." I don't expect to receive this important package either. This is one of many ongoing problems with this worthless delivery company! I have spoken to their regional manager. Our goal is to build and…, My name is Muhammad Saeed and I recently shipped a container to Pakistan, this is the first time with with your company and I must admit the kind…, From Business: We specialize in moving machinery, cannery equipment, tanks, and houses. With so many services to choose from, we have your regional delivery needs covered. OnTrac. Thank you. OnTrac has more than 300 negative reviews on Yelp and not a single Yelper has provided an update in which your company has satisfactorily addressed and legitimately solved any of the customers delivery issues. Because none of my ontrac packages were delivered to me this year!! Tom was extremely cautious and professional by wearing a mask and gloves from our meet, greet, and farewell. Now they have my money, and I don't have my boots, and you brush me away that the driver says it was delivered. OnTrac was founded in 1991 as California Overnight, a division of parent company Express Messenger Systems Inc. Hours: Mon – Fri: 7:30 a.m. – midnight Est. I should've just paid the extra money and went through Amazon. Deserves a minus star review. I am also going to call Nordstrom to let them know of this behavior. There are no steps or hills to walk up, just a few feet to my front door and a porch so large they could have easily left it there. 21 salaries for 17 jobs at OnTrac in Phoenix, AZ. They waited two months until I filed a credit card dispute to send the printer. However, my package arrived within two days of shipping (CA to WA) and the guy delivering it gently set it on my porch. He replied "yes." My first delivery was delayed and subsequently delivered and left at my doorstep at 11:30 pm, while is was asleep. Welcome to OnTrac! I paid expedited shipping for a keyboard. If you have the choice to not deal with this company DO IT! We Do. Shane was always kind and I appreciated how helpful he has been. Received an email stating the delivery was made on 12/22/20 at the front door. Pm Warehouse Worker 75Th & Rd. Aramark Uniform Services enhances your overall customer and employee experience, making it easier to run your business. 35 OnTrac Operations manager jobs. Very convenient and affordable. Find out what works well at OnTrac from the people who know best. OnTrac doesn't care. See salaries, compare reviews, easily apply, and get hired. The App is also location aware for participating venues. To me 10 days to get re-delivery and 7 phone calls later. Ontrac delivered an open package stuffed with garbageThe tracking log also showed that the package had been delivered somewhere else and was refused.Why would a driver deliver such a package?I spent 10 hours over the course of one week trying to get a refund from walmart. They have NOT delivered 2 of our food box subscriptions and delivered 2 other ones late. OnTrac provides an affordable logistics network that speeds up ground delivery so companies can delight shoppers with world-class service and save money on shipping. All other marks contained herein are the property of their respective owners. After 8PM tonight, I received a text saying the package was delivered. Track OnTrac packages and get real-time proof of delivery. Absolutely horrid company to deal with. I have no idea how this company is still in business. American Freight Inc. Cause they lie and mark packages as Delivered when they haven't been. I am told Best Buy needs to give permission. Another lie here. 11768 Atwood Road. Thank you. Then my husband went to the car to talk to the driver, whom we assume is his dad and asked if that's how he delivers packages and he just said "I will talk to him." 268 Reviews. And the integration with ThriftTrac’s web portal allows for easy customization of categories, tax rate and payment types for each location of your entire organization. Not acceptable at all. Please private message the tracking number and I will ensure this is addressed. Fill out the Pre-Call Worksheet to minimize your call time. I think not. But to no avail, it was successfully delivered to the wrong address. If I could give this company negative 100 stars I would. It's a dreadful word, a strong accusation, and I give it to you.You delivered my package upstairs at my neighbor's door. I guess they feel that leaving them in a lobby with 220 units is good enough. USPS does, too, when the packages are too big to fit in the mailbox. It's frustrating as a consumer and embarrassing for those who trust them to take care of their delivery needs. Compare & Save » OnTrac & COVID-19. The first two times I called they said the package would be here the next day. Unethical. We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, ABF, Pilot, or XPO. Then my husband went to the car to talk to the driver, whom we assume is his dad and asked if that's how he delivers packages and he just said "I will talk to him." Whenever I see my package is with ontrac, I panic. Guess which ones didn't show up, ever? He replied "yes." (Southern California) I am in Sacramento, California (Northern California). After the second "shipment delayed" I decided to call OnTrac to see what was up. There are over 86 ontrac careers waiting for you to apply! Package Handlers continually lift, lower and slide package up to 40 lbs. Thanks for nothing, OnTrac! I'm not sure how this company can have SO MANY negative reviews and still be afloat. Confused, I went inside to look for a number to call Ontrac or somewhere to email them. But the worst part, the notifications for deliveries that never showed up. Please contact the business for updated hours/services due to the COVID-19 advisory. Make the most of your 24 hours with Ontrac remote management products from Reinke. --------------If I could give a negative review I would. THEN Problem #2- I was expecting a delivery from a company I shop with OFTEN and I've never had an issue with. You will sort and move packages in the day to day operations of the company, making sure that every delivery is routed correctly and on time. "The year 2020. Tom actually fixed my piano back in June; I just didn't get around to write this review.…", "There is no one better than Joe, the company owner, and his crew. an antique upright piano which another company gave up in the middle of hauling. It's a dreadful word, a strong accusation, and I give it to you. Fill out the Pre-Call Worksheet to minimize your call time. Website: ontrac.com; Address: 5000 Lima St, Denver, CO 80239; Copyright © 2004–2021 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. Global supplier for commercial vehicle manufacturers for specialty industries with a wide range of aftermarket solutions from drivetrain to brake systems. Unless their drivers can't read English? Last night they threw the package over the gate denting the box, and marked it delivered at the garage door. 5401 Business Park South. Please private message the tracking number and I'll check it out. Pm Warehouse Worker 75Th & Rd. The company was founded in California in 1991 as California Overnight and was formed from acquisitions of several small Canadian and American courier companies and expanded to seven additional states: Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho. I have NEVER shared a bad review and I'm extremely disappointed that I even need to. My last delivery from them two days… more. I opened my garage door, and there was my package, half on the sidewalk, half in the street at the end of an empty driveway at 9:15PM at night. United States/Canada: (866) 668-7221 Mexico: 001-800-889-1834 Email: OnTrac@Meritor.com. You’ll be able to see pivot locations, start, stop, monitor pressure and weather without being everywhere at once. Easy-to-understand tracking lets you know the latest information about your pending shipment. OnTrac Office Photos on Glassdoor. Arizona is also home to their Corporate Headquarters in Chandler. Seriously, if I could give OnTrac something lower than a 1 star right now, I would. On-Trac says to contact the company for a refund. All fac…", in Excavation Services, Demolition Services, Junk Removal & Hauling, OnTrac provides an affordable logistics network that speeds up ground delivery so companies can delight shoppers with world-class service and save money on shipping. Must be available: Sunday - Friday, 11:30 am – 8:30 pm (Daily hours vary - based on business needs)Being a Package Handler at OnTrac is all about keeping the process running smoothly and on schedule. After one week, it said "delivered" but no package arrived. But this service is hands-down the worst of it's kind. Due to the influx of packages caused by the growing e-commerce market, OnTrac needs to increase their workforce at all company locations to ensure quick deliveries and safe handling. Absolutely horrible service! Salaries posted anonymously by OnTrac employees in Phoenix, AZ. Learn what we're doing to keep people and packages safe. The App provides interactive maps with step-by-step wayfinding, event details with game day activities, options for food, merchandise, transportation and more, with personalization. Two days in a row, the delivery never arrived. OnTrac Warehouse. I was nervous but hoped it would work out.They tried to deliver apparently to the address given, when I finally contacted them yesterday, 6 days after eta, saying that if they were struggling they could bring it to my place of employment, they contacted me TODAY to say it was not in the warehouse.Can someone let me know where it is because they don't seem to have an answer... Nordstrom luckily gave me a full refund, but I don't know if I will ever order from them with so many other shopping options. Now, the second portion of my shipment had been sitting at the destination facility since 8:06 am yesterday morning and has NEVER been out on a truck for delivery. less. Ontrack didn't give two sh*** about where the package was or what they could do to figure out their obvious mistake in delivery. OnTrac makes the customer transaction effortless for your employees and the customer. OnTrac doesn't care. What strange times. Search job openings, see if they fit - company salaries, reviews, and more posted by OnTrac employees. I'd prefer not to take the chance of that happening. 517 reviews of OnTrac "Amazon Prime recently started using OnTrac to deliver products in the San Diego area. Through almost any device, you can command and monitor multiple pivots from almost any distance. When I tried to contact their customer service, they're either unreachable or they had no idea where my packages went. Hello, I am happy to check this out for you. This was delivered on 12/2/2020. Find 7 listings related to Ontrac in Ontario on YP.com. Anyone know how they can get it here that quick? The package looks all beat up and it's just a local delivery. (Door on top right side accepts tubes and plans) Pickup Time: 5:00 PM Mon - Fri Only. OnTrac doesn't care. “Preferred” listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. c/s Drive In Way. Compare pay for popular roles and read about the team’s work-life balance. See reviews, photos, directions, phone numbers and more for Ontrac locations in Ontario, CA. I had paintings ordered for my grandkids for Christmas. I finally ask to hold the shipment and I will come pick it up, it's only 10 mins from my home. Good day. OnTrac, a package delivery service operating in the eight western states, reached an agreement with Westcore Properties on a $1.4 million, 65-month, lease to establish a hub for its administration, warehouse, distribution and delivery of overnight packages at 9860 Ferguson Ave., Visalia, California. UPS always delivers right to my door. Ontrac - 4:00PM PST Orlando (09) UPS (All services) - 4:00 PM EST . I was already over them after this first incident. I never leave reviews but I've never seen such a carelessness from a business. Other Arlington, TX properties available for lease can be found by selecting a property type on the right. As I was searching, I received a text from a neighbor across the street alerting me to a package in the street in front of my driveway, she said she saw a delivery van drop it after 8PM. Apply to Operations Manager, Program Associate, Manager in Training and more! Your comment to me Jacob is simply a performative effort to make your company look as if it cares about customer service. Supposedly this company delivered them but I live in a controlled access building with package lockers. ONTRAC CUSTOMER SERVICE. OnTrac Shipping - Drop Box Locations List. Update: After emailing customer service to inquire about the package, OnTrac replied back: "After extensive search" they are unable to locate my package. Get directions, reviews and information for OnTrac in Vancouver, WA. OnTrac only cares about their cheapest delivery method to make the most money. At least PRETEND like you care. I first called the vendor to see if they had any information regarding my order. 11 Photos. That lack of care on something that could ignite or explode if mishandled as badly as this package was handled is absurd.To ONTRAC:Please be sure to notify trainers and supervisors to coach the drivers to handle packages with some modicum of care, as such behaviour and lack of attention to detail could lead to a serious fire hazard if they treat their deliveries with such apathy. Hello Tina, the service providers actions are not acceptable to OnTrac. I then contacted Ontrac to find out the whereabouts of my package and I pretty much received the same bologna "care" as before. Menu & Reservations ... Current location disabled. He approached the kid and said "that's how you deliver the package to my house?" OnTrac is TERRIBLE from the representative (who was no help), to their tracking system updates, to their delivery warehouse system A-W-F-U-L. My package arrived in Phoenix on December 3 at 8:16 am. Furthermore, if a driver is crazy enough, careless enough and disgruntled enough to leave an innocent customers delivery package in the street after 8PM at night. Are you working with porch pirates or something? 237 Salaries. i get a text message saying that it will be delivered soon. In my neighbor's backyard. No one should use this delivery company! Engaged Employer. They said they are holding it in the warehouse. I have had these shiesters deliver past 11pm before!! Apparently OnTrac has no way to call their own share houses. How OnTrac leaves my package. Everything went real smooth and I will recommend them and use their services again. The iPad-based app includes an intuitive interface to speed training of your team. Ontrac delivered an open package stuffed with garbage. 254 Warehouse Manager jobs available in Washington State on Indeed.com. They stated that they never received anything from the vendor (even though they show a tracking label created and "en route") and told me to reach out to the vendor with any problems. Lost multiple packages of mine. And that is Bogdan.