Come find out and then there is the buttons that have to be pressed like 15times and i have to press up or down every time i try and press the buttons if i am a millisecond late it wont register me pressing it - surely that is a defect? AVForums.com is owned and operated by M2N Limited, company number 03997482, registered in England and Wales. If I was unscrupulous, I could have had a free replacement and they would have not been the wiser - they didn't give a stuff about that aspect either. Read Ius911's review of the ebuyer www.ebuyer.com, 9 of 1624 ebuyer www.ebuyer.com reviews, & compare with other Online Computer Shops at Review Centre I am posting in hope to getting some help from knowledgeable fellow forum members in regards an online retailer Ebuyer. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. If you can prove that the board was faulty when you bought it, then you will be entitled to a full refund, otherwise the best you are going to get is a partial one. I’ve purchased a monitor from them on September 19th 2017, which has developed a fault, an intermittent backlight issue. They are operating within The Sale of Goods Act, which basically states that when faulty goods have been accepted they can offer a "partial refund, calculated to reflect the benefit the customer has received from the product". I'm new to this forum. EBuyerSucks - experiences, reviews and opinions. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. AVForums.com is owned and operated by M2N Limited, company number 03997482, registered in England and Wales. This little pearl of wisdom I am passing onto you so you can make an informed buying decision when buying IT stuff (or anything else Ebuyer sell) I have an account with Ebuyer which I have bought various things for home and … I reset my router to force another IP address, so now im on 146.199.194.x but Ebuyer is not accessible again Rebooted router again so now im on 31.185.135.x & Ebuyer is not accessible, very odd, i have sent Ebuyer a pm via Facebook Tried my tablet & no access on that either I flushed the DNS in CMD 154 likes. Ebuyer are usually pretty good but they won't want a situation where they refund you only to discover it was delivered to you after this. The WoT scorecard provides crowdsourced online ratings & reviews for ebuyer.com regarding its safety and security. im sorry but there should be some guarentee that it wont get one for atleast 24hours- mine has gotten one in like 11hours that is poor! Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. At the time of making the complaint I provided Ebuyer Customer Services with my telephone number, which I assumed would be kept confidential. So, is ebuyer.com safe? You will need to be patient to see where the item ends up, it will get to a point where it's either delivered to you, them or lost, then you will get your refund. ex-customers experiences with ebuyer - We are NOT afflicted with Ebuyer.com Avoid Ebuyer unless you like to be charged 20% for returns I like to come on here from time to time and warn business about dodgy SEO companies and so on. Ebuyer CS were relieved, but didn't want to follow up my complaint against Yodel.