Please read our T&Cs for more information. Labor costs include direct labor and indirect labor. Ebuyer confirmed it was faulty but instead of a replacement instead gave me a partial refund (90%) claiming that this was allowed under Sale of Goods act. Popular options from the company's range include eBuyer laptops, TVs, graphics cards, and tablets. See full product description & details . This organization is not BBB accredited. The technical support bloke was the most useless twat I’ve ever spoken to in my life. eBuyer, which is an online retailer of computer and electrical goods, has told shoppers: "More stock is due soon. Murman. Thanks for the replies guys, well yesterday I came … Twitter - Include the @company's twitter name in your post title – here's why… Have we helped you – would you like to make a donation to us? Coercive force is used to allocate goods and services. Although this was partly the fault of the manufacturer (Arkara), I sent eBuyer an eNote listing the problems I’d had with it and asking whether they would consider replacing it with a different NAS enclosure considering that I would not have purchased this one if I had known that the features they had advertised did not work. With it being from the US , imagine it will be later next week at the earliest when we receive them. Here I ordered a Asus GeForce RTX 3080 10GB GDDR6X TUF GAMING Ampere Graphics Card on the 17/09/2020 from ebuyer. Since it’d had virtually no use, and been stored in its box I can only assume some underlying manufacturing defect. If you’re not aware of it, the HDD was found to be dead 6 weeks after I received it. I ordered an item (value £350) from them on the 21st December for delivery 24th of December for a friend's birthday. Retail and Non-retail Goods and Services ; Retail Subforums ; Online Stores ; Returning Faulty item to Ebuyer, shirking responsibility. I have been an ebuyer customer for a few years now without too much to complain about until now. Unfortunately it seems most of the criticisms of eBuyer have been completely removed from the article. However, promising him the stock; then saying they have ‘no stock’ – and claiming that the same model advertised at a higher price is a different model is very very suspect. I explained that I have a degree in electronic and computer engineering and am a professional software engineer so I do actually know what I’m talking about, but he refused to help any further. Ebuyer confirmed my order for the 19th, I can get excited now. See BBB rating, reviews, complaints, & more. Ebuyer holding my payment for goods they haven't delivered. On the bill, select the item, enter the qty received, and click over to total amount and enter the item cost + a portion of the shipping, when you click out of the total cost block QB will do the per item rate. I spoke this morning with a member of Ebuyer customer service and Ebuyer confirmed that the card will be delivered to me. Hi, I have the following issue with an order I made from Ebuyer, I hope this is the correct place and format to ask, if not, I apologise. In hindsight I should’ve printed them when I received the goods. At the time of ordering, he noted there were 23 remaining in stock. Baggage and Sports Equipment. At the time of ordering, he noted there were 23 remaining in stock. I asked if there was anything they could do including paid for out of warranty repair and mentioend that I could be covered under the Consumer Rights Act 2015 (goods are to last a reasonable length of time. If payment fails contact customer and if it's not resolved … Even though I had been completely reasonable and polite he then started to insult me for no good reason, saying that I “obviously didn’t know anything about the basics of networking if I didn’t know about forwarding ports”. Saying that, I've just bought the new Belkin wireless N router for £104 from PC … It really depends on how cheap they are compared to any nearby competitors. 198 reviews for Ebuyer, 2.2 stars: 'EBuyer sells items not in stock. Sponsored 6204 2RS Dunlop bearings size … I ordered an item over a hundred pounds and as soon as the order was placed online their system said 'out of stock' and then refused to let me cancel the order. One item did ship from ‘Warehouse 2′ – a 10 pack of floppy disks costing £1.75+VAT. Random Acts of Kindness and All things Positive! Ebuyer did not call me back to proactively chase order and update me. BTW ebuyer deleted my awaiting returns authorisation, like it never existed, like I never really asked for one within 7 days of receiving my goods. Alex has never used eBuyer before, but often checks the offers’ site; HotUKDeals. Please read these terms of use carefully before you start to use our Site, as these terms will apply to your use of our Site. After eventually getting through, he was told that they would be happy to send out a monitor if he paid the full amount! eBuyer: Why don’t you clear things up, let me have access to my invoices and send me a new hard drive as a gesture of goodwill. eBuyer don’t always provide an invoice. We now have a Forum for you to discuss your experiences of eBuyer. They wanted to provide high-quality, affordable electronics to buyers. I would never use this company again. It arrived fine and worked for a few days. Google call recording app; Car dealer who sold death traps and forged court papers; Are you … This is a fairly typical experience of eBuyer. Unfortunately most people aren’t able to take problems they’ve had with eBuyer to Small Claims Courts, so I’m not sure what ‘Ebtch‘ is expecting. (Ed: It’s now been discontinued). The keen prices and fast delivery (sometimes the next day) are great selling points but the most novel item I think that Ebuyer offers is that if you have a query or problem with your order and can't seem to get the shiny new goods that you have bought with your hard earned money is you can post a question regarding the item that you have bought and other customers who have bought the same item can … Forum Member 12/10/06 - 16:49 #6. It wasn’t clear what was going on, so he was forced to phone their expensive customer services number. eBuyer said more stock will be available soon - but no date has been given. Issues with delivery contractor and ebuyer unable to chase. Seating and Extra Legroom. So how are eBuyer getting away with this? http://www.theregister.co.uk/2013/12/24/ebuyer_rates_staff_on_returns_rejected/, eBuyer’s site knocked out by their own (crappy) deals, eBuyer, HotUKDeals and advertising products at prices they can’t get. Parts and raw materials are often tracked to particular sets (e.g., batches or production runs) of goods, then allocated to each item. Seems as most of their readers have comments about eBuyer too. See more. Answer. Standard (Free): Thu 25th - Fri 26th Feb. If its a small amount then I would choose another supplier for piece of mind but depending on item, the difference can sometimes be a lot. Returned this Ebuyer asking for a replacement. Determining how much of each of these components to allocate to particular goods requires either tracking the particular costs or making some allocations of costs. Most Popular in Industrial. I tried explaining that I had this directly connected to my LAN switch with my computer. When you want to checkout, your discounts may already be applied to your goods; If you have a promo code, you can insert this in the allocated box underneath your basket; Click ‘Update Basket’ and continue to complete your order. He was also told that; “We had a few at a lower price and they’ve sold out, we can’t send you out one of the monitors in stock because we’d be losing out…”. Our VAT number is 836592300. “You should learn from your competitor, but never copy. Direct labor costs are the wages paid to those employees … perishable goods, personalised items etc. This experience has completely put me off buying anything from eBuyer ever again and I sincerely hope that this useless tin-pot criminal company goes out of business as soon as possible so they can’t keep ripping people off. It took almost a month to get my money back. pmrozek4mo28 Sep 10:11PMForum ActionsReport Post. These terms of use (together with the documents referred to herein) tell you the terms of use on which you may make use of the website ebuyer.com and all associated pages (our Site), whether as a guest or a registered user. They told me I’d have to phone their technical helpline, which I did. Processing Order Stock has been allocated, and your order has been passed to the warehouse responsible for shipping your goods. eBuyer have posted photos on Facebook which reveal that they rate their employees based on how many RETURNS they reject. Why not register with ProTyre to let them keep you in the know about offers and savings … We often link to other websites, but we can't be responsible for their content. I tried to purchase goods from ebuyer on the 19.02.2013 for delivery on the 26.02.2013 their website stated that the product was in stock and they took payment from my … Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Travelling with Children and Infants. Buyers beware. It’s always good to see a Wikipedia page, such as the one for eBuyer being cleaned up. You can find a few hundred more people who’ve had very similar experiences on the thread on HotUKDeals. She opened the box took a couple of snaps, and then put it away. When the company was founded, the founders had one goal. There are however some exceptions e.g. These been dispatched today from the US, not electronically, but actual posted goods. Horrible horrible experience. 0. 0. vitaminz Posts: 383. Immaterial 16 Nov 2020 14:37:02 2,511 posts Seen 8 hours ago Registered 14 years ago PierrePressure wrote: A month or so later she took it out to use it again; on turning it on the LCD screen had failed. Our Site is owned and operated by Ebuyer (UK) Limited, a company registered in England (company number 3941136) with a registered office at The Nest, Falkland Way, Barton-Upon-Humber, DN18 5RX. Find us at http://www.facebook.com/ebuyersux, EBuyerSucks – experiences, reviews and opinions | Promote your Page too. We’ve removed the forum, but we do have a Facebook page that will be regularly checked and you might even find some help there. The item didn’t have most of the features they advertised on the item description page, and some advertised features didn’t work properly. It’s a question of continual testing and monitoring, and making incremental improvements. But isn’t it expected that companies should ship an invoice, or at least let you have access to print them; even if they want you as a customer no longer? Manufacture definition, the making of goods or wares by manual labor or by machinery, especially on a large scale: the manufacture of television sets. The problem I have? Unfortunately it seems most of the criticisms of eBuyer have been completely removed from the article. Another user was apparently sent a CPU with bent pins, it was collected but by eBuyer but the return claim was refused because it ‘took more than 11 days’. Please do continue to send in your reports. Ebuyer is a major online retailer of household and electronic goods. Priority (£9.99): Tue 23rd - Wed 24th Feb. Sold by: EBUYER GATE LTD . It’s expected that you can print off invoices from their site after purchase – for a few months at least? However, if you do get a reply; you can’t see it, or reply to it. We will post to you as soon as we have received. If any of our visitors ever come across this with eBuyer or another company, it might be worth contacting the ASA on their Complaints Form. At the time of ordering, he noted there were 23 remaining in stock. Mar 1, 2013. Sellers allocate goods to people who can compensate them by offering another scarce good in exchange. Thought I would try different company other than amazon but this backfired bigtime on me. On 24th April, he spotted a great deal on a Samsung Syncmaster BX2231 that eBuyer were offering for just £83.33. Deliver to: Mainland UK. To accomplish this, the company needed a proper distribution center so the team invested in a warehouse in 2006. Announcements. I have been an ebuyer customer for a few years now without too much to complain about until now. Have been using Ebuyer for years. #3. I've a legal helpline with my home insurance so I contacted the duty solicitor there who told me Ebuyer were wrong. If you do have any ‘evidence’ we can use to show other customers of the possible pitfalls of using eBuyer, we’d be really happy to hear from you. Returned this Ebuyer asking for a replacement. I still have not received anything as yet but the time to … The customer base includes millions of shoppers. 1 review. We also have a very unused Forum where we’d be really glad to hear your views – we think you’d prefer to see your comments online and support each other; rather than our sporadic blog posts. The only thing you can do is to create an eNote. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. He paid, and received confirmation that my order had been allocated stock and was waiting arrival of his shiny and reasonably-priced computer monitor. The only way of knowing is you have had a response is by email, and only then can you create a new eNote to reply to it. After putting me on hold he came back and started telling me the complete rubbish that I “needed to forward the correct ports on my router for any of the functionality on the work”. While on hold (14 people in the queue…), he found the SAME monitor on their website for £160+! But,along with other successful online retailers such as ASOS, Ebuyer and Made, it didn’t get there by accident. PS5 Ebuyer by Orions_Element in PS5 [–] AbyssalSmoke 0 points 1 point 2 points 5 days ago (0 children) Yep I got that 30 mins after being told over the phone that I had one allocated. Ebuyer is an electronic commerce retailer based in Howden, East Riding of Yorkshire, England.It is the largest independent online retailer of computer and electrical goods in the United Kingdom. I sure hope they don’t plan to charge me twice for next-day delivery. It is not uncommon for Ebuyer to ship items from multiple locations, the actual date of dispatch may vary depending … The latest Tweets from Mr Smelly Farang (@falangsas). #1. Use the tracking facility It will tell you exactly where your items are . Among lots of emails, almost all of the problems have been issues with faulty goods being sent and refused for returns. Some emails and phone calls later Ebuyer decided to replace the RAM … All items … Don’t feel like you’ve missed out – it sounds like most people were told the item was out of stock… sound familiar? eBuyer, which is an online retailer of computer and electrical goods, has told shoppers: "More stock is due soon. 13 Jul 2020. When asking them how it was different because of the exact same spec, he was told “I don’t know, you’d have to ring Samsung”. - dated Thu 17th September 2020. Hello All, I wonder if you smart people can give me a bit of advice. Ebuyer confirmed it was faulty but instead of a replacement instead gave me a partial refund (90%) claiming that this was allowed under Sale of Goods act. My mother in law recently purchased an LG TV from Ebuyer. Ebuyer grew quickly from its humble beginnings to become the site for overclockers and … Not only did it manage to take their new site down, it also affected eBuyer and their current sales. Ebuyer.com is one of the UK's leading online electrical retailers with four million registered customers and 250 employees. Founded in 1999, the company started off as the brainchild of a group of IT developers and PC retail experts, who wanted computer components to be more readily available and at lower prices. Check-In and Boarding. On 24th April, he spotted a great deal on a Samsung Syncmaster BX2231 that eBuyer were offering for just £83.33. Avoid like the plague and NEVER give this company any of your money again. 23/03/12 - 12:04. in PC & Mac Hardware and Software. Forestry Commission is a non-ministerial department, supported by 2 agencies and public bodies . He paid, and received confirmation that my order had been allocated stock and was waiting arrival of his shiny and reasonably-priced computer monitor. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. As an aside, I had to do the same thing to O2 recently, since you cannot get full invoices from their site.  I phone them up, argued that their invoices online were imcomplete and they happily obliged after some coercing. I tried to purchase goods from ebuyer on the 19.02.2013 for delivery on the 26.02.2013 their website stated that the product was in stock and they took payment from my bank account. We’ll help where we can. eBuyer have refused to co-operate after speaking with Trading Standards, so am pursuing legal action – all for the paltry sum of a maximum of £90. if you purchase goods from our Site, our Terms and conditions of supply will apply to the sales. Sellers allocate goods on a "first come, first served" basis. They have pushed responsibility back on to me in contravention of the act. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Booking and Payment Options. Have bought from Ebuyer.com since the… Have bought from Ebuyer.com since the site was launched. Ebuyer grew quickly from its humble beginnings to become the site for overclockers and … The Forestry Commission increases the value of woodlands to society and the environment. Shocking, appalling customer service. Money was taken out of my account. I've been using eBuyer for many years with pretty much perfect service, however a few recent orders and returns have been complete disasters and customer service have been very unhelpful. He paid, and received confirmation that my order had been allocated stock and was waiting arrival of his shiny and reasonably-priced computer … I've a legal helpline with my home insurance so I contacted the duty solicitor there who told me Ebuyer were wrong. When your account is banned, you can’t go to My Orders, Security Details, Ledger, Profile, Quotes, Catalogue, or Returns. Merry Christmas – eBuyer rates staff on returns REJECTED! Other Reclaiming: Mortgage Fees, Council Tax etc, Pensions, Annuities & Retirement Planning, Report Holiday Deals, Bargains & Special Offers, Martin's Blogs & Appearances & MoneySavingExpert in the News, 200,000 women in line for automatic £13,500 average payout, England's Green Homes Grant: funding pot reduced. Naturally, eBuyer have locked my account after my latest problem, trying to return a HDD which failed after one month after purchase. But all at online prices. I ordered an item over a hundred pounds and as soon as the order was placed online their system said 'out of stock' and then refused to let me cancel the order. eBuyer refused to take any responsibility despite the goods being less than 6 months old and refuse their responsibility under the Sale of Goods Act. However, it seems that my order has been cancelled. Nope. Next time I will USE A REPUTABLE HIGH STREET NAME – it’s worth any difference in price. I don’t have time to mess about in the courts for such a small sum, especially as I work abroad a lot, this was my reason for using an internet site in the first place. We placed a large order on Monday (it’s Thursday now) with eBuyer with next day delivery and the order is mostly showing ‘Not Allocated’. The Register have a wonderful report which explains; UK gadget retail site Ebuyer has been knocked offline as its £1 laptop deals caused an online stampede that flattened the site’s servers. I contacted my bank and they need to know the reason ebuyer gave for taking the money before they can start the dispute but they’re obviously closed til Monday . 5*! With it being from the US , imagine it will be later next week at the earliest when we receive them. When I was at Ebuyer the flow when there was no stock was as follows: Customer places order - order is marked as pre order. Just a reminder, warranty with retailers is always at least one year. Sep 19, 2020 #6,461 I managed to get my order in for the RTX MSI Gaming Trio with Overclockers through the basket at 15:30 on the 17th - i'm probably pretty far behind but I hope they'll keep us … Founded in 1999, the company started off as the brainchild of a group of IT developers and PC retail experts, who wanted computer components to be more readily available and at lower prices. . The other … One user claims he had been sent and empty box and eBuyer had simply said this was impossible because they ‘check the weights’. It could take some time before I get hold of my previous invoices. Not only has Alex lost out on a well-priced monitor, he’s had to deal with eBuyer. These been dispatched today from the US, not electronically, but actual posted goods. The link to this site has also been removed from the article, claiming a lack of evidence. They CANCELLED the pre-orders a whole 6 hours BEFORE LAUNCH! Ebuyer UK sells consumer electronics and various components. Laptops, 4K TVs, Tablets & more from Ebuyer Ebuyer.com is one of the UK's leading online retailers of electronics, technology and office supplies. You can follow her thread on ConsumerActionGroup. I can't even contact the manufacturer, they are the manufacturer. What a joke of a company. Avoid like the plague and NEVER give this company any of your money again. Another unhappy customer, Illy, had a similar problem to me many months ago. I'm awesome. Add to Basket. Apart from a few select events of delivery troubles, there’s no mention of the many complaints of their returns policies and other problems we detail here. Flight Schedules and Changes. Ebuyer were slow to respond via Echat, but after sitting on a phone line for 25 mins I managed to speak to Emily, she was not dealing with my case, but understood my concerns and took it onboard to assist me resolving the issue.