Big on marketing, small on delivery or customer service 4 days later they came back to me to say it will take another 2 wks I have requested a refund but not holding much hope as have to speak to the store manager tomorrow. I persuaded them to increase the discount. If you are commenting on behalf of the company that has been reviewed, Dont be lured by good prices, youll pay in quality of service and I dread to think what the refund process is. We may be able to offer you a resolution. " And solving issue by ME calling this company is not right, ernest jones must call us ALL..join people and write proper complaint against those liers to standart agency. They offered a £50 voucher for the inconvenience. Eg click on '1 star' to just display the reviews we have which received a 1 star rating click or 'Within the last month' to display just reviews posted over the last month. I took it to a repair shop in Battersea this morning who replaced the battery for just £5. My watch had started getting slow so I figured it probably needed a new battery(as I hadn't replaced it before). Wedding Ring Style " If you are commenting on behalf of the company that has been reviewed, We may be able to offer you a resolution. please consider 0800 458 1066 Option 3 Thank you Dil They engage in daylight robbery… Read Full Review. She then tested the battery and said that because the machine beeped the battery was ok. She then said it needed a clean and service. By Metal Type 01274 734 957 Visit Website. Thank you Dil I am very sorry about your cancelled order. If you are commenting on behalf of the company that has been reviewed, please consider upgrading to Official Business Response for higher impact replies. Thank you Dil Thank you Dil Living on the Isle of Skye, I looked online and found one at the Ernest Jones Store in my nearest City, Inverness. LailahLane (1 review written) Needed item for a present but as damaged not able to and item no longer in stock to get a replacement Yell, Yellow Pages and other ™ are trademarks of Yell Limited.https://www.yell.com/biz/ernest-jones-romford-3527554/#view=map It wasnt a high value item although it was still several hundred £'s and to post items like this on a 5 day service is cost cutting to the extreme. Thank you Dil I am very sorry about your numerous issues you have experienced within us. Sending it yourself to tissot or through any reputable jeweller is fine. This is a lie. Please could you contact us and leave your contact details and I will contact you back with a resolution to this issue. Rang up - was told the store it was being shipped from wasn't open to contact yet - " but I have your details I will call them and get right back to you with an email update"....you guessed it. For more information on any of our services please visit your nearest Ernest Jones store. Absolute worst company i have ever had the displeasure to deal with. This time I made an order and the item never appeared in my order history. To calculate the top 5's we take the following factors into account: I am very sorry for the way that your watch arrived. Got the t-shirt and this shambles needs drastic improvement. Thank you Dil If you are commenting on behalf of the company that has been reviewed, Thank you Dil We may be able to offer a resolution to you. Ordered a wedding ring on 10th told it would be ready on 21st had no notification from store so rang to find out if it was there. I’d like to know if it’s going to arrive in the next 2 days before I leave the country for Christmas holidays otherwise I’d rather pick it up in store. Dear Emma, Thank you for your feedbac. please consider by Retailer Index. Provided by an independent jewellery, watch and silverware valuation service. I have contacted you via email. Please could you call us on 0800 458 1066 option 3 and leave your contact details so I can contact you regarding this? All rights reserved. After finally getting through was promptly told that my order was cancelled due to the item being damaged. Tried to contact them via facebook messaging, no reply. no help after waiting for over 45 minutes in the queue, sent a tweet and email no response after about 5 days. Ernest Jones - 6% cashback: On all purchases when you use your Health Service Discounts Cashback Card If you are commenting on behalf of the company that has been reviewed, Kind Regards Dil please consider I'm gathered no wards keep away from Ernest and Jones I will never put mine… Paid £1500 for a watch that hasn't shown up. Your feedback is valuable. If you are commenting on behalf of the company that has been reviewed, Theyre obviously blaming covid again but next day delivery is offered by most couriers now. The Watford Branch of Ernest & Jones was all smiles and happy when it came to selling me an eternity ring to celebrate my ten year anniversary to my partner.

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